BAG NEWS ….
It has been a while since our last update, not because there has been nothing going on …. But because there has been too much going on!
BAG has been successful in a proposal to facilitate a Women Leading Change Case Studies program. This project will identify six women leaders to be case studies, from a business perspective. This will provide an opportunity for local women to explore new business ideas, or to develop existing businesses, as well as to develop leadership and management skills. The application process is still being developed and I will provide more information as it becomes available. Local women are encouraged to start thinking about some good business ideas that they would like to develop with the support of this project.
The BAG July General Meeting will be held on Wednesday 8 July 2009, 7.00 pm, at BAG cottage in Ann Street, Mitchell. All welcome!
We welcome 2 new members who have joined BAG recently.
BAG PROJECT UPDATES ………
Main Roads
Last week, BAG met with Bruce Scott to discuss the options currently being explored in relation to the bridge upgrades necessary for Type II Road Trains. Mr Scott has advised Main Roads that the Mitchell community would not support a heavy vehicle detour via Winchester Street. Mr Scott went on to explain that with limited funds available, Main Roads’ priority should be road improvements, as this will provide more benefits than a new bridge. On Mr Scott’s suggestion, Main Roads is exploring viable options for a light system on the bridge to address safety issues.
Noticeboards
As you may have noticed, our notice boards are now up! You may also have noticed that they are empty …. We are working on this. These noticeboards are designed to be an Event Calendar noticeboard, to advertise local events to both locals and tourists. A dateclaimer section will provide notice of long term event dates to assist with planning. If you have an upcoming event that you would like to advertise in the noticeboards, please email me for an electronic data capture sheet.
Until next time! :-)
Cheers,
Sharyn.
Monday, July 6, 2009
Thursday, June 18, 2009
Update - 10 June 2009
BAG NEWS ….
Booringa Action Group is currently undertaking many projects of benefit to the Mitchell community. As you may be aware, we are working on:
Establishing a permanent dentist in Mitchell
Building a new child care centre
Developing a website
Creating some additional walk/cycle tracks
Getting the sand out of the weir
There are clearly some big projects that may seem unachievable, but we firmly believe that if a committed group can focus their efforts then these projects can be achieved. For this reason, we are actively seeking to increase our membership base to assist us in undertaking our current and future projects. The more people we can get involved, the better the results. In our current structure, members are not required or expected to attend our general meetings. Members join a project working party to focus on their own area of interest. It is anticipated that they will meet as often as needed to progress their projects. Reporting processes are being established to ensure adequate communication back to the Management Committee. The Management Committee will take care of the day-to-day operations, to allow the project working parties to get on with their job! Memberships are now due for the 2009/2010 financial year. Please contact me to request a Membership Application Form.
The June General Meeting is being held tonight, 7.00 pm at the BAG cottage.
Spa Complex – In response to matters raised by BAG in our last email update, the Roma Regional Council quickly undertook a review of the spa management, and produced a report which provides a number of initiatives to be implemented with a view to improving current operations.
Our first Aussie Host workshop is to be held in Mitchell on Monday 29 June 2009, 8.30 am to 5.00 pm. Cost for this workshop is $195 per person, including training manual, tea/coffee and light lunch. Please contact me for a registration form.
AussieHost is a one-day customer service training program that focuses on:
· What is customer service excellence?
· Workplace and professional presentation
· Excelling in communication skills
· Effective telephone communication
· Handling customer complaints
· Who are your customers and how best to serve them.
BAG PROJECT UPDATES ………
Main Roads
There has been some media attention recently given to the options being considered for the necessary upgrades to the bridge at Mitchell to accommodate Type 2 Road Trains. Contact is to be made with Main Roads with a view to arranging a public meeting to discuss current proposed alternatives. If you have any feedback on this issue, please let me know so that it can be passed on.
GENERAL COMMUNITY INFORMATION ………
Don’t forget the Sport and Recreation Community Forum is being held in the Mitchell tonight at 6.00 pm at the Council Chambers. Also attending this meeting are Mike Halliburton Associates and Transplan Pty Ltd who are currently preparing a recreation trails strategy for Roma Regional Council as part of the broader Sport and Recreation Plan. The trails project is aimed at developing a strategy for the future development and maintenance of an integrated network of multi-use recreation trails throughout Roma Regional Council. This network should provide quality recreational experiences and access to open space destinations. For this purpose, a recreation trail is any corridor, route or pathway for recreational purposes such as walking, mountain biking, canoeing or recreational horse riding - and which passes through or has a strong connection with the natural environment, open spaces and cultural heritage. A survey has been prepared to assist with future trails planning. The survey is seeking information on who uses what existing trails, for how long, how often and why. It also asks for suggestions for improvements on existing trails, and potential new trails. The trails identified in the survey are trails that we know exist from published sources such as the Council website, Tourism Queensland website and brochures and Visitor Information Centres. All existing trails may not have been recorded. The survey allows you to indicate what other existing trails there are…….If you would like a copy of this survey, please email me.
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Booringa Action Group is currently undertaking many projects of benefit to the Mitchell community. As you may be aware, we are working on:
Establishing a permanent dentist in Mitchell
Building a new child care centre
Developing a website
Creating some additional walk/cycle tracks
Getting the sand out of the weir
There are clearly some big projects that may seem unachievable, but we firmly believe that if a committed group can focus their efforts then these projects can be achieved. For this reason, we are actively seeking to increase our membership base to assist us in undertaking our current and future projects. The more people we can get involved, the better the results. In our current structure, members are not required or expected to attend our general meetings. Members join a project working party to focus on their own area of interest. It is anticipated that they will meet as often as needed to progress their projects. Reporting processes are being established to ensure adequate communication back to the Management Committee. The Management Committee will take care of the day-to-day operations, to allow the project working parties to get on with their job! Memberships are now due for the 2009/2010 financial year. Please contact me to request a Membership Application Form.
The June General Meeting is being held tonight, 7.00 pm at the BAG cottage.
Spa Complex – In response to matters raised by BAG in our last email update, the Roma Regional Council quickly undertook a review of the spa management, and produced a report which provides a number of initiatives to be implemented with a view to improving current operations.
Our first Aussie Host workshop is to be held in Mitchell on Monday 29 June 2009, 8.30 am to 5.00 pm. Cost for this workshop is $195 per person, including training manual, tea/coffee and light lunch. Please contact me for a registration form.
AussieHost is a one-day customer service training program that focuses on:
· What is customer service excellence?
· Workplace and professional presentation
· Excelling in communication skills
· Effective telephone communication
· Handling customer complaints
· Who are your customers and how best to serve them.
BAG PROJECT UPDATES ………
Main Roads
There has been some media attention recently given to the options being considered for the necessary upgrades to the bridge at Mitchell to accommodate Type 2 Road Trains. Contact is to be made with Main Roads with a view to arranging a public meeting to discuss current proposed alternatives. If you have any feedback on this issue, please let me know so that it can be passed on.
GENERAL COMMUNITY INFORMATION ………
Don’t forget the Sport and Recreation Community Forum is being held in the Mitchell tonight at 6.00 pm at the Council Chambers. Also attending this meeting are Mike Halliburton Associates and Transplan Pty Ltd who are currently preparing a recreation trails strategy for Roma Regional Council as part of the broader Sport and Recreation Plan. The trails project is aimed at developing a strategy for the future development and maintenance of an integrated network of multi-use recreation trails throughout Roma Regional Council. This network should provide quality recreational experiences and access to open space destinations. For this purpose, a recreation trail is any corridor, route or pathway for recreational purposes such as walking, mountain biking, canoeing or recreational horse riding - and which passes through or has a strong connection with the natural environment, open spaces and cultural heritage. A survey has been prepared to assist with future trails planning. The survey is seeking information on who uses what existing trails, for how long, how often and why. It also asks for suggestions for improvements on existing trails, and potential new trails. The trails identified in the survey are trails that we know exist from published sources such as the Council website, Tourism Queensland website and brochures and Visitor Information Centres. All existing trails may not have been recorded. The survey allows you to indicate what other existing trails there are…….If you would like a copy of this survey, please email me.
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Update - 21 May 2009
BAG NEWS ….
Planning is well underway for our Blueprint for the Bush funded project - liveMitchell 2020 Community Workshops. The aim of this project is to increase the capacity of the Booringa community to lead and manage change and development. The following five workshops will be delivered over 5 months, [hopefully] beginning in July 2009.
· Communication
· Leadership
· Time management
· Project management
· Governance / Committee obligations
·
Workshops will be available to all members of the community, with no cost for participants!
Annual BAG memberships are due 1 July. Membership renewals are being prepared for existing members. If you have been considering joining BAG to support our activities, please reply and I will send you a membership application form.
GENERAL COMMUNITY INFORMATION ………
Roma Regional Council Sport and Recreation Plan - community forum dates have been set for the week of 9 -12 June in each area within the region. The Mitchell forum will be held on Wednesday, 10 June 2009, 6.00 pm at the Mitchell Council Chambers. RSVP to Fiona Vincent by Friday 5 June 2009 on 1300 007 662. Please consider taking the opportunity to attend to have your say about Sport & Recreation within the area over the next 10 years. This covers facilities, parks and playgrounds, trails and walking tracks, direction of clubs, training and coaching needs, and so much more. If any person or club/group cannot make the forum, they can speak with Fiona Vincent or the appointed consultant prior to or after the meeting. Roma Regional Council is seeking assistance from all interested community members in writing a comprehensive and workable Regional Sport and Recreation Plan.
Mitchell Scout Group – The Annual General Meeting for the Mitchell Scout Group is to be held at the Mitchell Community Hall (the spa complex) on Monday 1 June 2009 starting at 5.30 pm. All are welcome to attend, so please come along and show your support for renewing this activity which provides very beneficial activities for our local youth.
Pink Bowls Fun Day – Bring the family along and support the Queensland Cancer Fund. Saturday 6 June 2009 at the Mitchell Bowls Club. Names in by 1.30 pm, play starts 2.00 pm. Dress PINK – prizes for best dressed adult and child. Multi Draw Raffle – Spider – Sausage Sizzle. For more information, please contact Julie Kennedy MHEP on 4623 7236 or the Mitchell Bowling Club on 4623 1267. Local businesses can donate to the multi-draw, any contribution would be greatly appreciated! Donated items can be left with Sharyn or Jenny at the Landcare/BAG office.
Dateclaimer: The Amby Progress Association will be holding their next Charity Auction on Sunday, 9 August 2009 at the Amby Hotel. If you are having a clean out over the next few months, please consider donating your surplus goods to this Charity Auction. More details to come!
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Planning is well underway for our Blueprint for the Bush funded project - liveMitchell 2020 Community Workshops. The aim of this project is to increase the capacity of the Booringa community to lead and manage change and development. The following five workshops will be delivered over 5 months, [hopefully] beginning in July 2009.
· Communication
· Leadership
· Time management
· Project management
· Governance / Committee obligations
·
Workshops will be available to all members of the community, with no cost for participants!
Annual BAG memberships are due 1 July. Membership renewals are being prepared for existing members. If you have been considering joining BAG to support our activities, please reply and I will send you a membership application form.
GENERAL COMMUNITY INFORMATION ………
Roma Regional Council Sport and Recreation Plan - community forum dates have been set for the week of 9 -12 June in each area within the region. The Mitchell forum will be held on Wednesday, 10 June 2009, 6.00 pm at the Mitchell Council Chambers. RSVP to Fiona Vincent by Friday 5 June 2009 on 1300 007 662. Please consider taking the opportunity to attend to have your say about Sport & Recreation within the area over the next 10 years. This covers facilities, parks and playgrounds, trails and walking tracks, direction of clubs, training and coaching needs, and so much more. If any person or club/group cannot make the forum, they can speak with Fiona Vincent or the appointed consultant prior to or after the meeting. Roma Regional Council is seeking assistance from all interested community members in writing a comprehensive and workable Regional Sport and Recreation Plan.
Mitchell Scout Group – The Annual General Meeting for the Mitchell Scout Group is to be held at the Mitchell Community Hall (the spa complex) on Monday 1 June 2009 starting at 5.30 pm. All are welcome to attend, so please come along and show your support for renewing this activity which provides very beneficial activities for our local youth.
Pink Bowls Fun Day – Bring the family along and support the Queensland Cancer Fund. Saturday 6 June 2009 at the Mitchell Bowls Club. Names in by 1.30 pm, play starts 2.00 pm. Dress PINK – prizes for best dressed adult and child. Multi Draw Raffle – Spider – Sausage Sizzle. For more information, please contact Julie Kennedy MHEP on 4623 7236 or the Mitchell Bowling Club on 4623 1267. Local businesses can donate to the multi-draw, any contribution would be greatly appreciated! Donated items can be left with Sharyn or Jenny at the Landcare/BAG office.
Dateclaimer: The Amby Progress Association will be holding their next Charity Auction on Sunday, 9 August 2009 at the Amby Hotel. If you are having a clean out over the next few months, please consider donating your surplus goods to this Charity Auction. More details to come!
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Update - 15 May 2009
BAG NEWS ….
Our May General Meeting was held on Wednesday night, and although not a huge turn out, it was a productive meeting.
We resolved to write to council regarding the current operation of the spa complex. We have received some not so positive feedback from the community and tourists as to the level of customer service, cleanliness, and a general lack of atmosphere to the complex. The Mitchell community relies heavily on the spa as the major draw card for tourism, and without a level of standard to ensure repeat business, the whole community suffers. We need to harness every opportunity for local economic stimulus, and to miss out on those tourist dollars is of detriment to local businesses with flow on effects to the whole community.
We have had a prospective lessee come to have a look at the River Boat! It would be great to have this asset being put to some use, given that we are unable to use it in the Maranoa River.
Customer Service – Isn’t it obvious? Booringa Action Group is making arrangements for our first AussieHost customer service training program. Thousands of untraceable dollars are lost from the Booringa economy each year from customers choosing to shop elsewhere due to poor or indifferent service. In today’s competitive marketplace, if you don’t provide good service you won’t attract customers, and without customers, you don’t have a business! While it may seem obvious, Australian businesses in general have been slow to develop a service culture. Many businesses still reflect a lack of customer focus, with owners believing that their service levels do not need improvement – we’re okay, they say, it’s everyone else that needs to lift their game. In a highly competitive marketplace, it is the ability and willingness to deliver service excellence that lifts a business above its competitors and brings commercial success. Customer service is real, it matters, and more importantly, it is achievable. AussieHost is a nationally recognised customer service training program delivered across Australia. This exciting and dynamic training program focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service. Most importantly it provides participants with the appropriate skills and knowledge to deliver high quality customer service. AussieHost’s unique approach focuses not only on skill development, but on versatility, innovation, self reliance and self confidence and ensures that the individual takes responsibility for their service delivery. Through successful facilitation, participants learn that a positive attitude to service and improved skills can make a difference to their personal development and their business opportunities.
BAG PROJECT UPDATES ………
Child Care Centre – C&K have advised that they are currently reviewing our proposal and we hope to hear back from them in the not too distant future, while BAG, the Kindy and Council continue collecting support for this project.
Sand / Weir – SunWater have replied to our letter bringing the current state of the weir to their attention and asking for their assistance. SunWater realises the problem, but there is little they can do, as the operation of their ‘business’ expects users of the facility to pay for any maintenance work. As it is classed as a storage facility for irrigation, it is obviously not viable to ask the ‘users’ to pay for it to be dredged! So back to the drawing board, and we will continue negotiations with dredge operators and explore further possible markets for the sand.
Dentist – A representative from the dentist practice visited Mitchell last week, to inspect facilities and meet with local stakeholders. This was a very successful visit, with all good news regarding available facilities. There are a few more details still to be finalised and signed off on, but it all looks very promising for a dentist in Mitchell to become a reality very soon.
GENERAL COMMUNITY INFORMATION ………
Qcoss social policy and advocacy forums 2009 – You are invited to attend the QCOSS Social Policy forum taking place at the Roma Neighbourhood Centre on the 26 May 2009 from 10 til 2pm. These forums will - give you and your organisation the opportunity to comment on social issues faced by your community and workshop recommendations to address them; analyse opportunities for local advocacy arising from the state election; report back on QCOSS advocacy work in 2008 and the local and state-wide results of the previous round of policy forums; improve QCOSS’ regional networks and mechanisms for feeding in to our policy and advocacy work. To register, please call Allyson Spears on 3004 6900.
Port-a-bowl – Active Roma has purchased a portable 10-pin bowling kit as a fun and enjoyable new sport for Roma and outlying communities (including Mitchell!). Port-a-bowl consist of five lanes and five sets of pins and balls which can be set up in a community hall or undercover area. Port-a-bowl is a modified 10-pin bowling game which could teach people of all ages and abilities the basic skills of 10-pin bowling, while developing the co-ordination of players working together. To access the Port-a-bowl kit, free of charge, for your community group, please phone Jasmine Glasson on 0428 200 033.
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Our May General Meeting was held on Wednesday night, and although not a huge turn out, it was a productive meeting.
We resolved to write to council regarding the current operation of the spa complex. We have received some not so positive feedback from the community and tourists as to the level of customer service, cleanliness, and a general lack of atmosphere to the complex. The Mitchell community relies heavily on the spa as the major draw card for tourism, and without a level of standard to ensure repeat business, the whole community suffers. We need to harness every opportunity for local economic stimulus, and to miss out on those tourist dollars is of detriment to local businesses with flow on effects to the whole community.
We have had a prospective lessee come to have a look at the River Boat! It would be great to have this asset being put to some use, given that we are unable to use it in the Maranoa River.
Customer Service – Isn’t it obvious? Booringa Action Group is making arrangements for our first AussieHost customer service training program. Thousands of untraceable dollars are lost from the Booringa economy each year from customers choosing to shop elsewhere due to poor or indifferent service. In today’s competitive marketplace, if you don’t provide good service you won’t attract customers, and without customers, you don’t have a business! While it may seem obvious, Australian businesses in general have been slow to develop a service culture. Many businesses still reflect a lack of customer focus, with owners believing that their service levels do not need improvement – we’re okay, they say, it’s everyone else that needs to lift their game. In a highly competitive marketplace, it is the ability and willingness to deliver service excellence that lifts a business above its competitors and brings commercial success. Customer service is real, it matters, and more importantly, it is achievable. AussieHost is a nationally recognised customer service training program delivered across Australia. This exciting and dynamic training program focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service. Most importantly it provides participants with the appropriate skills and knowledge to deliver high quality customer service. AussieHost’s unique approach focuses not only on skill development, but on versatility, innovation, self reliance and self confidence and ensures that the individual takes responsibility for their service delivery. Through successful facilitation, participants learn that a positive attitude to service and improved skills can make a difference to their personal development and their business opportunities.
BAG PROJECT UPDATES ………
Child Care Centre – C&K have advised that they are currently reviewing our proposal and we hope to hear back from them in the not too distant future, while BAG, the Kindy and Council continue collecting support for this project.
Sand / Weir – SunWater have replied to our letter bringing the current state of the weir to their attention and asking for their assistance. SunWater realises the problem, but there is little they can do, as the operation of their ‘business’ expects users of the facility to pay for any maintenance work. As it is classed as a storage facility for irrigation, it is obviously not viable to ask the ‘users’ to pay for it to be dredged! So back to the drawing board, and we will continue negotiations with dredge operators and explore further possible markets for the sand.
Dentist – A representative from the dentist practice visited Mitchell last week, to inspect facilities and meet with local stakeholders. This was a very successful visit, with all good news regarding available facilities. There are a few more details still to be finalised and signed off on, but it all looks very promising for a dentist in Mitchell to become a reality very soon.
GENERAL COMMUNITY INFORMATION ………
Qcoss social policy and advocacy forums 2009 – You are invited to attend the QCOSS Social Policy forum taking place at the Roma Neighbourhood Centre on the 26 May 2009 from 10 til 2pm. These forums will - give you and your organisation the opportunity to comment on social issues faced by your community and workshop recommendations to address them; analyse opportunities for local advocacy arising from the state election; report back on QCOSS advocacy work in 2008 and the local and state-wide results of the previous round of policy forums; improve QCOSS’ regional networks and mechanisms for feeding in to our policy and advocacy work. To register, please call Allyson Spears on 3004 6900.
Port-a-bowl – Active Roma has purchased a portable 10-pin bowling kit as a fun and enjoyable new sport for Roma and outlying communities (including Mitchell!). Port-a-bowl consist of five lanes and five sets of pins and balls which can be set up in a community hall or undercover area. Port-a-bowl is a modified 10-pin bowling game which could teach people of all ages and abilities the basic skills of 10-pin bowling, while developing the co-ordination of players working together. To access the Port-a-bowl kit, free of charge, for your community group, please phone Jasmine Glasson on 0428 200 033.
Until next week! J
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Friday, May 1, 2009
Update - 30 April 2009
BAG NEWS ….
Ed Sims, the Roma Regional council Regional Economic Development Officer, was in Mitchell last week to meet with the BAG Management Committee for input into the council’s Regional Economic Development Strategy. Ed would like to present the draft strategy to the community sometime over the next few weeks and I will let you know as soon as a date is set. It would be good to have some community feedback, especially from local businesses.
Booringa Action Group is now a Gold level AussieHost business! I was in Brisbane last week to undertake this course and I am now an accredited AussieHost facilitator. This is a very exciting program which I urge all businesses to undertake, as it can be clearly demonstrated the links between good customer service and your business’ bottom line! AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service. The AussieHost mission is to create a culture of high quality customer service standards throughout Australia, while contributing to every Australian’s opportunity to achieve personal, professional and commercial significance. AussieHost’s unique approach focuses not only on skill development, but on versatility, innovation, self reliance and self confidence. It ensures that the individual takes responsibility for their service delivery.
We are now taking Expressions of Interest from local businesses interested in undertaking this course. The content of the one day program covers the following topics:
· What is quality customer service?
· The importance of workplace and personal presentation
· Excelling in telephone communications
· Handling customer complaints and dissatisfaction
· Who are your customers and how to best serve them
For more information on AussieHost visit www.qtic.com.au/aussiehost.
BAG PROJECT UPDATES ………
Child Care Centre – We were fortunate to make a new contact in C&K last week and this has been very encouraging. Hopefully some feedback will be forthcoming soon on our proposal to establish a new child care centre so that we may take the next steps.
GENERAL COMMUNITY INFORMATION ………
I hope everyone has their sparkling outfits ready for tomorrow night’s Mitchell Show Society Bling Ball. Tickets are still available at either Landmark or Poppy’s. It should be a great night and I look forward to seeing you there!
And don’t forget the Mitchell Races on Saturday! Gates open 12 noon. 5 race program …. Bookies and SKY …… entertainment …… fashions on the field ….. licensed bar …… BBQ ….. fish and chips ….. prizes …. Jumping castle.
A big weekend for Mitchell!
Until next week! :-)
Cheers,
Sharyn.
Ed Sims, the Roma Regional council Regional Economic Development Officer, was in Mitchell last week to meet with the BAG Management Committee for input into the council’s Regional Economic Development Strategy. Ed would like to present the draft strategy to the community sometime over the next few weeks and I will let you know as soon as a date is set. It would be good to have some community feedback, especially from local businesses.
Booringa Action Group is now a Gold level AussieHost business! I was in Brisbane last week to undertake this course and I am now an accredited AussieHost facilitator. This is a very exciting program which I urge all businesses to undertake, as it can be clearly demonstrated the links between good customer service and your business’ bottom line! AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service. The AussieHost mission is to create a culture of high quality customer service standards throughout Australia, while contributing to every Australian’s opportunity to achieve personal, professional and commercial significance. AussieHost’s unique approach focuses not only on skill development, but on versatility, innovation, self reliance and self confidence. It ensures that the individual takes responsibility for their service delivery.
We are now taking Expressions of Interest from local businesses interested in undertaking this course. The content of the one day program covers the following topics:
· What is quality customer service?
· The importance of workplace and personal presentation
· Excelling in telephone communications
· Handling customer complaints and dissatisfaction
· Who are your customers and how to best serve them
For more information on AussieHost visit www.qtic.com.au/aussiehost.
BAG PROJECT UPDATES ………
Child Care Centre – We were fortunate to make a new contact in C&K last week and this has been very encouraging. Hopefully some feedback will be forthcoming soon on our proposal to establish a new child care centre so that we may take the next steps.
GENERAL COMMUNITY INFORMATION ………
I hope everyone has their sparkling outfits ready for tomorrow night’s Mitchell Show Society Bling Ball. Tickets are still available at either Landmark or Poppy’s. It should be a great night and I look forward to seeing you there!
And don’t forget the Mitchell Races on Saturday! Gates open 12 noon. 5 race program …. Bookies and SKY …… entertainment …… fashions on the field ….. licensed bar …… BBQ ….. fish and chips ….. prizes …. Jumping castle.
A big weekend for Mitchell!
Until next week! :-)
Cheers,
Sharyn.
Update - 16 April 2009
I hope everyone had a very happy Easter …. and a restful break.
BAG NEWS ….
The April General Meeting was held last week. At this meeting we discussed the council’s proposed review of the spa complex and its operation; in addition to our regular updating on project progress.
Ed Sims, the Roma Regional Council Economic and Business Development Coordinator has contacted us regarding having input into the new Regional Economic Development Strategy/Plan. This has been arranged over the next few weeks. If you have any ideas or input you would like us to pass on, or you would like to be involved in this process, please let me know.
BAG PROJECT UPDATES ………
SBS - A group is beginning to explore the possibilities of getting the television station SBS for Mitchell and the surrounding areas. Please let me know if you are interested in this service!
Dentist - The idea of getting a dentist to come to Mitchell could very soon become a reality. Parties from BAG, Queensland Health and the dental service provider are putting the finishing touches on the proposed service provision. Once this is done there will be formal agreements drawn up.
Sand / Weir - Representatives from Sunwater have visited the weir this week and we hope that this trip will reinforce our formal approach and concerns made to Sunwater at the beginning of March. We will follow Sunwater up on their progress/next steps in coming weeks. A possible market for some of the sand to be extracted from the weir has presented. It is not for much sand initially, but if we are able to begin the dredging process, it will lead to further opportunities. If anyone has any ideas for this project, please share.
GENERAL COMMUNITY INFORMATION ………
The Queensland Young Volunteer Awards recognise and reward the positive contributions made by young people aged 12 to 25. The awards are a great way to say thank you to a young person, or group of young people, who have made a difference through volunteering. Ten winners will be selected. Winners will receive $500 and a certificate of recognition. Nominations will close at 5 pm on Wednesday 10 June 2009. For more info visit: http://www.getinvolved.qld.gov.au/participate/awards-events/awards/index.html
The premier has announced a moratorium on clearing of endangered regrowth vegetation. The moratorium means that some area of endangered regrowth vegetation cannot be cleared pre-emptively while the government is working with stakeholder groups to finalise changes to the vegetation clearing laws in Queensland. More information on the moratorium can be found at http://www.nrw.qld.gov.au/vegetation/regrowth_moratorium.html. A website has been established for you to enter in your lot plan numbers to determine what areas of your property are covered by the moratorium. Visit http://www.epa.qld.gov.au/nature_conservation/biodiversity/regional_ecosystems/introduction_and_status/regional_ecosystem_maps/#lot. To have your say on this matter, you can contact the premiers office direct, via email thepremier@premiers.qld.gov.au or by phoning 07 3224 4500.
Until next week! :-)
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
BAG NEWS ….
The April General Meeting was held last week. At this meeting we discussed the council’s proposed review of the spa complex and its operation; in addition to our regular updating on project progress.
Ed Sims, the Roma Regional Council Economic and Business Development Coordinator has contacted us regarding having input into the new Regional Economic Development Strategy/Plan. This has been arranged over the next few weeks. If you have any ideas or input you would like us to pass on, or you would like to be involved in this process, please let me know.
BAG PROJECT UPDATES ………
SBS - A group is beginning to explore the possibilities of getting the television station SBS for Mitchell and the surrounding areas. Please let me know if you are interested in this service!
Dentist - The idea of getting a dentist to come to Mitchell could very soon become a reality. Parties from BAG, Queensland Health and the dental service provider are putting the finishing touches on the proposed service provision. Once this is done there will be formal agreements drawn up.
Sand / Weir - Representatives from Sunwater have visited the weir this week and we hope that this trip will reinforce our formal approach and concerns made to Sunwater at the beginning of March. We will follow Sunwater up on their progress/next steps in coming weeks. A possible market for some of the sand to be extracted from the weir has presented. It is not for much sand initially, but if we are able to begin the dredging process, it will lead to further opportunities. If anyone has any ideas for this project, please share.
GENERAL COMMUNITY INFORMATION ………
The Queensland Young Volunteer Awards recognise and reward the positive contributions made by young people aged 12 to 25. The awards are a great way to say thank you to a young person, or group of young people, who have made a difference through volunteering. Ten winners will be selected. Winners will receive $500 and a certificate of recognition. Nominations will close at 5 pm on Wednesday 10 June 2009. For more info visit: http://www.getinvolved.qld.gov.au/participate/awards-events/awards/index.html
The premier has announced a moratorium on clearing of endangered regrowth vegetation. The moratorium means that some area of endangered regrowth vegetation cannot be cleared pre-emptively while the government is working with stakeholder groups to finalise changes to the vegetation clearing laws in Queensland. More information on the moratorium can be found at http://www.nrw.qld.gov.au/vegetation/regrowth_moratorium.html. A website has been established for you to enter in your lot plan numbers to determine what areas of your property are covered by the moratorium. Visit http://www.epa.qld.gov.au/nature_conservation/biodiversity/regional_ecosystems/introduction_and_status/regional_ecosystem_maps/#lot. To have your say on this matter, you can contact the premiers office direct, via email thepremier@premiers.qld.gov.au or by phoning 07 3224 4500.
Until next week! :-)
Cheers,
Sharyn.
If you’ve missed an update, please visit http://booringaactiongroup.blogspot.com
Thursday, April 2, 2009
Update - 2 April 2009
BAG NEWS ….
Yesterday I met with representatives from Roma Regional Council at the library. I shared the feedback I had received regarding the walking track with Fiona Vincent, RRC Regional Sport & Recreation Co-ordinator. She supported wholeheartedly the work we were doing to ensure the planning included as much feedback from people who were going to actually use the track! Fiona advised that council had recently been successful in obtaining funds to undertake a Regional Sport and Recreation Plan. This is your opportunity to provide input into what you would like to see happen in our communities with regard to sporting and recreational pursuits. Fiona suggested that people start thinking about this now, so that the lots of ideas can be generated before the consultant comes out.
I also spoke with Barbara Cooper, Regional Arts and Cultural Co-ordinator. Barbara asked me to pass on to the community that if anyone has any ideas or projects they would like to pursue, with regards to Art and Culture, to please contact her.
Nicola Sankowsky, Community Development Officer (Mitchell/Surat) advised me of the outstanding number of applications received for the Council’s Community Grants and Assistance Program. She said that these would be assessed and community groups would be advised of an outcome in due course. Nicola also wished to thank local groups for their efforts to submit their applications. The next round of this program will be in September 2009.
Yesterday, Gary Birkett attended a meeting with council and other regional community groups to discuss the draft RRC Corporate Plan. A general discussion on the planning process was undertaken. The meeting had only a few suggested changes. That finishes our contribution as representative of community groups, but community submissions can still be made. Roma Regional Council residents are encouraged to have their say on Council’s Draft Corporate Plan 2009-2013. This is the inaugural Corporate Plan for Council and sets the strategic direction for the organisation over the next four years. Copies of the draft Corporate Plan can be downloaded from http://www.romaregionalcouncil.qld.gov.au/news/2009/20_mar_09_draft_corp_plan_consultation.shtml . Comments and suggestions are invited to ensure that the plan reflects the needs and aspirations of the community. All submissions are due by 5:00 pm on Friday 24 April 2009.
Council held a successful Meet & Greet evening on Wednesday 1 April for residents that have recently moved to our region. It was well supported by Councillors, Council staff, BAG and residents. The well run concept featured food and wine produced in the region and hopefully Council will have similar functions from time to time welcoming residents that move here. Attendees were supplied with a welcome pack to take away including Council information, BAG information and other data from local businesses.
AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service.
The AussieHost mission is to create a culture of service excellence within Australia, while contributing to every Australian’s opportunity to achieve personal, professional and commercial significance. Some people may have had some experience with the program in the past . BAG has decided to become a provider of this training. A training course to become an Aussie Host course trainer is being held in Brisbane on 21 – 22 April 2009 and I will be attending this course. If there is anyone else who may be interested in delivering this training, please contact me for further information regarding pre-requisites and costs.
We have been busy in the office this week, which explains why this email update is a bit late!, and the photocopier has been getting quite a work out. The Mitchell Show Schedules have been finalised and printed and are available from the BAG/Landcare office. There is no charge for the schedules this year.
Our community networking dinner originally planned for April is now going to be held in May, due to school holidays, Easter, Anzac Day and the other numerous events on in April.
We welcome another new member to BAG. The increase in membership is very encouraging for the Management Committee, and I think this demonstrates a strong foundation with which to grow our organisation in the future.
On behalf of the BAG Management Committee, I would like to offer our sincerest sympathy to Kent Morris and his family on the passing of his father, Neville Morris. Our prayers and thoughts are with the Morris family at this time.
BAG PROJECT UPDATES ………
Noticeboards
Our new community noticeboards have arrived! These will soon be erected on the fence between the Mitchell Bakery and Foodworks. There will be an opportunity for community groups to display their upcoming events, both regular and one off events. Details are still being finalised as to the process for this. The goal of this community events noticeboard is as a central location for all community events so that we all know what is going on, it will also allow for long term event date claimers. This will help with event organisers to reduce clashes of dates, and will also allow tourists to know upcoming events to assist with their travel itineraries!
GENERAL COMMUNITY INFORMATION ………
Mitchell Cadet Unit faces closure - The Emergency Services Cadet Program is designed for young people aged 13-16 and introduces participants to forms of emergency service related training. The program aims to instil confidence, initiative, teamwork and leadership in young people, and encourage them to participate in their local communities. The Mitchell Cadet Unit is currently in recess pending closure due to the difficulty currently being experienced by Emergency Management Queensland in finding candidates to fill a number of vacant positions within the unit. • Local Cadet Coordinator • Adult Administration Officer • Deputy Cadet Coordinator • Adult Stores Officer • Adult Instructors & Leaders. A public meeting had been scheduled in order to discuss the current position of the Cadet Unit and address the above vacancies and will be held on Tuesday 7 April 2009, 6.00 pm at the Mitchell Office of Roma Regional Council. A light supper will be provided. If you would like any further information on any of the above positions please collect a position description from the Mitchell Office of Roma Regional Council. For further information contact Jay Dobbin 4616 1531.
Samantha Grant, RRC Youth Worker, is in the process of putting together a Regional Youth Services Directory. She would like any information you may have of your own service, services offered by your organisation/s, or if you know of any services that are able to assist Youth between the ages of 12-25 years in any way, whether it be counselling, assistance, programs they are able to take part in etc. Also both referral based services and available to everyone services. Information needed for the Directory is: name of the service, its organisation, Brief spiel on the service/s (2 sentences), Postal address, Office address, Phone number & also email address if it is to the organisation (not a person). Details can be emailed direct to Samantha – SamanthaG@romaregionalcouncil.qld.gov.au
Woolworths 2009 Agricultural Business Scholarship - This course has been specially designed to be practical as well as theoretical, providing you with the chance to apply best practice ideas to your own real life experiences. You'll also learn from some of the country's leading experts in business management and gain a deeper understanding of how the retail business actually works. During the 12 day course you will hear from lecturers from the University of Western Sydney and Woolworths business leaders. Based at the Woolworths support office in North-West Sydney, you will gain a broad academic perspective on business and address key issues facing the agricultural industry today. The program will cover the following topics: Retail market trends and influencers, Business strategy and planning, Successful business leadership, Business finance, Logistics and supply chain management, The international marketplace, The role of Government, Doing business with retailers, Sustainability and environmental issues. To apply, you will need to meet the following essential criteria: * Aged between 20 - 30 years old (as at 1 Jan 2009) * Currently employed in the agricultural or horticultural industry OR in your second or further year of study in an agricultural or horticultural faculty at a registered tertiary institution * Available to attend the entire course from 10th August to 21st August 2009 in Sydney. Participants will be selected based on the submission of an online questionnaire and resume. Visit https://woolworths.taleo.net/careersection/5/jobdetail.ftl?lang=en&job=067215 for more information.
Until next week! :-)
Cheers,
Sharyn.
Yesterday I met with representatives from Roma Regional Council at the library. I shared the feedback I had received regarding the walking track with Fiona Vincent, RRC Regional Sport & Recreation Co-ordinator. She supported wholeheartedly the work we were doing to ensure the planning included as much feedback from people who were going to actually use the track! Fiona advised that council had recently been successful in obtaining funds to undertake a Regional Sport and Recreation Plan. This is your opportunity to provide input into what you would like to see happen in our communities with regard to sporting and recreational pursuits. Fiona suggested that people start thinking about this now, so that the lots of ideas can be generated before the consultant comes out.
I also spoke with Barbara Cooper, Regional Arts and Cultural Co-ordinator. Barbara asked me to pass on to the community that if anyone has any ideas or projects they would like to pursue, with regards to Art and Culture, to please contact her.
Nicola Sankowsky, Community Development Officer (Mitchell/Surat) advised me of the outstanding number of applications received for the Council’s Community Grants and Assistance Program. She said that these would be assessed and community groups would be advised of an outcome in due course. Nicola also wished to thank local groups for their efforts to submit their applications. The next round of this program will be in September 2009.
Yesterday, Gary Birkett attended a meeting with council and other regional community groups to discuss the draft RRC Corporate Plan. A general discussion on the planning process was undertaken. The meeting had only a few suggested changes. That finishes our contribution as representative of community groups, but community submissions can still be made. Roma Regional Council residents are encouraged to have their say on Council’s Draft Corporate Plan 2009-2013. This is the inaugural Corporate Plan for Council and sets the strategic direction for the organisation over the next four years. Copies of the draft Corporate Plan can be downloaded from http://www.romaregionalcouncil.qld.gov.au/news/2009/20_mar_09_draft_corp_plan_consultation.shtml . Comments and suggestions are invited to ensure that the plan reflects the needs and aspirations of the community. All submissions are due by 5:00 pm on Friday 24 April 2009.
Council held a successful Meet & Greet evening on Wednesday 1 April for residents that have recently moved to our region. It was well supported by Councillors, Council staff, BAG and residents. The well run concept featured food and wine produced in the region and hopefully Council will have similar functions from time to time welcoming residents that move here. Attendees were supplied with a welcome pack to take away including Council information, BAG information and other data from local businesses.
AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service.
The AussieHost mission is to create a culture of service excellence within Australia, while contributing to every Australian’s opportunity to achieve personal, professional and commercial significance. Some people may have had some experience with the program in the past . BAG has decided to become a provider of this training. A training course to become an Aussie Host course trainer is being held in Brisbane on 21 – 22 April 2009 and I will be attending this course. If there is anyone else who may be interested in delivering this training, please contact me for further information regarding pre-requisites and costs.
We have been busy in the office this week, which explains why this email update is a bit late!, and the photocopier has been getting quite a work out. The Mitchell Show Schedules have been finalised and printed and are available from the BAG/Landcare office. There is no charge for the schedules this year.
Our community networking dinner originally planned for April is now going to be held in May, due to school holidays, Easter, Anzac Day and the other numerous events on in April.
We welcome another new member to BAG. The increase in membership is very encouraging for the Management Committee, and I think this demonstrates a strong foundation with which to grow our organisation in the future.
On behalf of the BAG Management Committee, I would like to offer our sincerest sympathy to Kent Morris and his family on the passing of his father, Neville Morris. Our prayers and thoughts are with the Morris family at this time.
BAG PROJECT UPDATES ………
Noticeboards
Our new community noticeboards have arrived! These will soon be erected on the fence between the Mitchell Bakery and Foodworks. There will be an opportunity for community groups to display their upcoming events, both regular and one off events. Details are still being finalised as to the process for this. The goal of this community events noticeboard is as a central location for all community events so that we all know what is going on, it will also allow for long term event date claimers. This will help with event organisers to reduce clashes of dates, and will also allow tourists to know upcoming events to assist with their travel itineraries!
GENERAL COMMUNITY INFORMATION ………
Mitchell Cadet Unit faces closure - The Emergency Services Cadet Program is designed for young people aged 13-16 and introduces participants to forms of emergency service related training. The program aims to instil confidence, initiative, teamwork and leadership in young people, and encourage them to participate in their local communities. The Mitchell Cadet Unit is currently in recess pending closure due to the difficulty currently being experienced by Emergency Management Queensland in finding candidates to fill a number of vacant positions within the unit. • Local Cadet Coordinator • Adult Administration Officer • Deputy Cadet Coordinator • Adult Stores Officer • Adult Instructors & Leaders. A public meeting had been scheduled in order to discuss the current position of the Cadet Unit and address the above vacancies and will be held on Tuesday 7 April 2009, 6.00 pm at the Mitchell Office of Roma Regional Council. A light supper will be provided. If you would like any further information on any of the above positions please collect a position description from the Mitchell Office of Roma Regional Council. For further information contact Jay Dobbin 4616 1531.
Samantha Grant, RRC Youth Worker, is in the process of putting together a Regional Youth Services Directory. She would like any information you may have of your own service, services offered by your organisation/s, or if you know of any services that are able to assist Youth between the ages of 12-25 years in any way, whether it be counselling, assistance, programs they are able to take part in etc. Also both referral based services and available to everyone services. Information needed for the Directory is: name of the service, its organisation, Brief spiel on the service/s (2 sentences), Postal address, Office address, Phone number & also email address if it is to the organisation (not a person). Details can be emailed direct to Samantha – SamanthaG@romaregionalcouncil.qld.gov.au
Woolworths 2009 Agricultural Business Scholarship - This course has been specially designed to be practical as well as theoretical, providing you with the chance to apply best practice ideas to your own real life experiences. You'll also learn from some of the country's leading experts in business management and gain a deeper understanding of how the retail business actually works. During the 12 day course you will hear from lecturers from the University of Western Sydney and Woolworths business leaders. Based at the Woolworths support office in North-West Sydney, you will gain a broad academic perspective on business and address key issues facing the agricultural industry today. The program will cover the following topics: Retail market trends and influencers, Business strategy and planning, Successful business leadership, Business finance, Logistics and supply chain management, The international marketplace, The role of Government, Doing business with retailers, Sustainability and environmental issues. To apply, you will need to meet the following essential criteria: * Aged between 20 - 30 years old (as at 1 Jan 2009) * Currently employed in the agricultural or horticultural industry OR in your second or further year of study in an agricultural or horticultural faculty at a registered tertiary institution * Available to attend the entire course from 10th August to 21st August 2009 in Sydney. Participants will be selected based on the submission of an online questionnaire and resume. Visit https://woolworths.taleo.net/careersection/5/jobdetail.ftl?lang=en&job=067215 for more information.
Until next week! :-)
Cheers,
Sharyn.
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